Privacy Policy

Last updated: 17 August 2026 · This policy explains how personal data is processed under the GDPR and the Swiss Data Protection Act (revFADP).

1. Controller

We are not required to appoint a data protection officer and have not appointed one. For any data protection matter you can reach us at the address above.

2. Applicable law

As a company based in Switzerland addressing users in the EU/EEA, we are subject both to the Swiss Data Protection Act (revFADP) and – where applicable – to the EU General Data Protection Regulation (GDPR, Art. 3(2)). Below we state the relevant GDPR legal bases in each case.

3. Hosting & delivery of the website

This website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. The server location is the Falkenstein data centre (Saxony, Germany). TEISENDA's platform infrastructure also runs there.

For delivering the website and for name resolution (DNS) we use bunny.net (BunnyWay d.o.o., Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia). In doing so your IP address is processed in order to serve content from a nearby server and to protect the website against overload and attacks. Legal basis: Art. 6(1)(f) GDPR. bunny.net is a European company based in the EU; its edge network does, however, include locations worldwide, so in individual cases delivery may take place via a server outside the EU. Standard contractual clauses under Art. 46 GDPR are in place for such cases.

When you access the website, the server processes technically necessary data (IP address, time of request, requested resource, referrer, user agent) in order to deliver the page and ensure the security of the system. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure, functional provision). A data processing agreement under Art. 28 GDPR is in place with Hetzner.

4. Contact

If you write to us by email at hello@teisenda.com, we process the information in your message (usually name, email address, company and content) in order to answer your enquiry. It is not passed on to third parties.

Purpose: handling your enquiry. Legal bases: Art. 6(1)(b) GDPR (steps prior to entering into a contract) and Art. 6(1)(f) GDPR (legitimate interest in answering enquiries).

5. Third-party content

This website embeds no third-party content. All fonts (Space Grotesk, Inter) and JavaScript libraries (Three.js, GSAP) are held on our own server and delivered from there – via our own CDN (see section 3). In particular, no Google Fonts are loaded and no external CDNs are used for libraries. When you visit the website your browser does not connect to any third-party servers.

6. Cookies & tracking

This website sets no cookies – neither technically necessary ones nor analytics or marketing cookies. We use no web analytics (no Google Analytics or similar), no tracking, no social media plugins and no advertising pixels. A cookie consent banner is therefore not required.

7. Processing on our behalf & sub-processors

We use carefully selected service providers that process personal data on our behalf. Data processing agreements under Art. 28 GDPR are in place with them:

8. Retention periods

We store personal data only for as long as it is necessary for the respective purpose or as long as statutory retention obligations apply. In detail:

Once the respective period has expired, the data is deleted or anonymised.

9. Your rights

Within the statutory requirements you have the right to:

• access (Art. 15 GDPR)
• rectification (Art. 16 GDPR)
• erasure (Art. 17 GDPR)
• restriction of processing (Art. 18 GDPR)
• data portability (Art. 20 GDPR)
• object (Art. 21 GDPR) and to withdraw consent given

An email to hello@teisenda.com is sufficient to exercise these rights. You also have the right to lodge a complaint with a supervisory authority (in Switzerland: the FDPIC; in the EU: the data protection authority responsible for you).