Terms and Conditions

Last updated: 17 August 2026 · For the use of the "TEISENDA Growth Solution" platform and the associated website.

1. Scope & provider

These terms apply to all services of TEISENDA GmbH, Alte Zwillikerstrasse 9, 8908 Hedingen, Switzerland ("TEISENDA", "we") towards users and customers ("user", "you") in the context of the TEISENDA Growth Solution platform and the beta registration. Any deviating terms of the user are hereby rejected unless expressly agreed to.

2. Subject matter & services

TEISENDA provides a "marketing operating system". The first module is the Content Engine, which uses orchestrated AI systems to generate marketing content in several languages from the user's input (including positioning, target group and tone of voice). The specific scope of services follows from the respective product/service description or the selected plan.

3. Beta phase

The services are currently provided as part of a beta. Features may change, be temporarily unavailable or be discontinued. During the beta there is no entitlement to a particular availability, a particular scope of features or freedom from defects.

4. Registration & conclusion of contract

By registering for the beta you express a non-binding interest in taking part in the beta. A usage contract only comes into effect once TEISENDA has expressly activated or confirmed your access, or upon conclusion of a separate agreement. The platform's offerings are directed exclusively at companies, self-employed persons, public authorities and other organisations that enter into the contract in the exercise of their commercial or independent professional activity. Concluding a contract with consumers is excluded. By registering you confirm that you are acting in that capacity.

5. User obligations & permitted use

• You provide truthful information and keep your access credentials confidential.
• You do not use the platform unlawfully, in particular not for infringing, misleading or harassing content.
• You ensure that you hold the necessary rights to the content and data you contribute and that processing it is permissible (including the data protection basis for personal data of third parties).

6. Rights to content & AI-generated output

You retain all rights to the content you contribute; you grant TEISENDA the rights of use required to provide the service. For the results generated by the Content Engine you receive – subject to full payment and to any rights of third parties – the right to use them for your own purposes.

AI-generated content may contain errors and is not necessarily unique or free of third-party rights. You are responsible for reviewing it before publication. We accept no warranty for freedom from third-party rights, brand compliance or legal admissibility.

7. Data protection & processing on behalf

Information on the processing of personal data can be found in our Privacy Policy. Where TEISENDA processes personal data on behalf of the user, the parties shall conclude a data processing agreement (DPA) under Art. 28 GDPR, which takes precedence over these terms.

8. Prices & payment

Prices, scope of services and billing follow from the plan selected in each case. All prices are net prices plus any applicable value added tax.

9. Warranty & liability

We are liable without limitation for damage caused by unlawful intent and gross negligence as well as for damage arising from injury to life, body or health; excluding such liability is prohibited under Art. 100(1) of the Swiss Code of Obligations. In cases of slight negligence we are liable only for the breach of material contractual obligations and limited in amount to the foreseeable damage typical for this type of contract.

To the extent permitted by law, liability is excluded for indirect damage, consequential damage, loss of profit, failure to achieve savings, loss of data and third-party claims. Total liability is limited to the fees paid by the user for the affected service in the twelve months preceding the event causing the damage. For services provided free of charge – in particular during the beta phase – we are liable only in accordance with sentence 1 of this section.

For content generated with the Content Engine, section 6 applies in addition: reviewing it before publication is the user's responsibility.

10. Term & termination

Participation in the beta may be ended by either side at any time without giving reasons.

Paid plans are billed monthly or annually depending on the plan selected and may be terminated with effect from the end of the current billing period. If no notice is given, the plan is automatically renewed for a further period of the same length. Termination requires text form (email is sufficient). The right of both parties to terminate for good cause remains unaffected.

11. Changes to these terms

We may amend these terms with effect for the future where this is necessary for good reason (e.g. a change in the law or new features). We will inform you of changes in good time; continued use is deemed to constitute acceptance to the extent permitted by law.

12. Final provisions

These terms are governed exclusively by Swiss law, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising out of or in connection with this contractual relationship is the registered office of TEISENDA GmbH in Hedingen (Canton of Zurich, Switzerland). TEISENDA remains entitled to bring proceedings at the user's general place of jurisdiction.

Should any provision of these terms be or become invalid, the validity of the remaining provisions shall remain unaffected. Amendments and additions require text form.